Ship Cabin Attendant
せんしつがかり
Industry & Occupation
Classification
Summary
A job that supports comfortable and safe sea voyages by providing guidance, service, cleaning, and safety instructions to passengers in cabins on cruise ships or ferries.
Description
Ship cabin attendants handle passenger reception and guidance, meal and beverage service, bed making, cleaning tasks, and safety explanations and evacuation guidance in emergencies in cabins on cruise ships or ferries. They respond to passenger requests and complaints, maintaining comfort and safety onboard. The role requires long hours of standing work, communication in multiple languages, and flexibility to adapt to weather changes and schedule adjustments.
Future Outlook
With the recovery and expansion of cruise tourism demand, job openings are on an increasing trend. Service quality improvements are required through digitalization and enhanced multilingual support.
Personality Traits
Able to Respond Flexibly / Good Interpersonal Skills / Patient / Team-Oriented
Work Style
Long-term Voyage Duty / On-call Duty Available / Onboard Work / Shift Work
Career Path
Crew Apprentice → Ship Cabin Attendant (Junior) → Chief Crew → Service Manager → Onboard Service Department Manager
Required Skills
Basic First Aid Knowledge / Bed Making / Customer Service Manners / Table Setting / Understanding of Safety Procedures
Recommended Skills
Complaint Handling / English Conversation / Foreign Languages / Hospitality
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Adaptability | Necessary to adapt to diverse situations such as weather and schedule changes |
| Attention to Detail & Accuracy | Meticulous attention and care directly contribute to comfortable service |
| Communication Skills | Smooth communication with passengers and crew is essential |
| Physical Stamina & Endurance | Physical endurance required for long hours of standing and movement |
| Stress Tolerance | Many stress factors such as passenger interactions and long hours |
| Collaboration & Teamwork | Required to collaborate with crew and other departments to perform tasks |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Tasks mainly follow manuals, so little creativity is required |
| Numerical & Quantitative Analysis | Almost no calculations or numerical analysis required |
Related Qualifications
- Service Hospitality Certification Level 2 or above
- TOEIC 600 or above
Aliases
- Ship Cabin Attendant
- Ship Crew
Related Jobs
- Air Cabin Attendant
- Hotel Front Desk Staff
- Train Attendant