Ship agency clerk
せんぱくだいりてんじむいん
Industry & Occupation
Classification
Summary
Specialized clerical role acting as intermediary between shipping companies, port authorities, and cargo owners, handling vessel entry/exit procedures and administrative tasks related to cargo and crew.
Description
Ship agency clerks are entrusted by shipping companies to handle port entry and exit procedures on their behalf. They coordinate with port authorities, customs, maritime safety agencies, etc., and prepare and submit necessary documents for port entry permissions and cargo pickup/delivery (such as Bills of Lading (B/L) and Manifests). They also accurately and promptly perform a wide range of administrative tasks, including freight and fee calculations and invoicing, crew embarkation/disembarkation procedures, and crew accommodation arrangements, supporting smooth vessel operations.
Future Outlook
Although digitization and automation are advancing, stable demand continues due to increasing international logistics needs. Adaptation to digital ships and paperless operations is required.
Personality Traits
Able to respond flexibly / Cautious and accurate / Excellent communication skills / Strong sense of responsibility
Work Style
Career Path
Ship agency clerk (Junior) → Ship agency clerk (Senior) → Supervisor → Branch manager / Department manager → Executive
Required Skills
Knowledge of port entry/exit procedures / Maritime document preparation / Office software / Trade practices
Recommended Skills
Communication skills (English) / Customs clearance knowledge / Logistics management system operation / Trade terms
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Accuracy is essential as document errors can lead to penalties or troubles. |
| Communication Skills | Requires strong communication skills due to frequent coordination and negotiations with various parties and responses to cargo owners. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Primarily routine procedures and regulation-based tasks, with little need for generating new ideas. |
| Physical Stamina & Endurance | Mainly desk work, with little heavy labor or prolonged physical tasks. |
Related Qualifications
- Customs broker
- TOEIC
- Trade practices certification
Aliases
- Ship agency clerk
- Ship agency office staff
Related Jobs
- Cargo handling clerk
- Crew dispatcher
- Customs broker
- Logistics coordinator
- Port transport clerk