Shinkin Bank Window Clerk
しんようきんこまどぐちがかり
Industry & Occupation
Classification
- Major : Clerical Occupations
- Middle : Accounting Clerical Occupations
- Minor : Deposit and Savings Counter Clerks
Summary
A business position at a Shinkin Bank branch counter handling cash transactions such as deposits and transfers, and customer services like account openings.
Description
Shinkin Bank window clerks handle cash transactions such as deposits/withdrawals, fund transfers/remittances, account openings/closures, currency exchange, and reception/processing of various procedures at the branch counter. They also perform customer interactions including identity verification, explanations, and guidance on financial products, operate counter business systems and forms, and conduct daily cash management (balance reconciliation and account balancing). This includes responding to customer inquiries, initial handling of troubles, and coordination for handovers to other departments, requiring accurate and prompt responses.
Future Outlook
Although counter operations are becoming more efficient due to digitalization and the spread of online banking, complex procedures and building trust through face-to-face interactions will continue to be important, and demand for window clerks with enhanced customer service skills is expected to remain stable.
Personality Traits
Bright Personality / Honest / Polite and Courteous / Strong Sense of Responsibility
Work Style
Branch Work / Mainly Weekdays / Shift Work / Short-time Work Available
Career Path
Window Clerk → Counter Section Chief → Sales Representative → Branch Manager Candidate → Head Office Position
Required Skills
Basic PC Operation / Calculator Operation / Cash Handling / Reception System Operation / Voucher Processing
Recommended Skills
Compliance / Customer Service Manners / English (Basic Conversation) / Financial Product Knowledge
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | High accuracy is essential for cash handling and data entry. |
| Communication Skills | Because high communication skills are required for face-to-face interactions with walk-in customers. |
| Numerical & Quantitative Analysis | Because advanced numerical accuracy is required for money calculations and ledger management. |
| Stress Tolerance | Because there is pressure from dealing with many customers and handling money. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Because routine work is the main focus and creative tasks are few. |
Related Qualifications
- Banking Operations Certification
- FP Practitioner
- Nissho Bookkeeping Certification
Aliases
- Shinkin Bank Counter Officer
- Shinkin Bank Counter Staff
Related Jobs
- ATM Operator
- Bank Teller
- Loan Counter Clerk
- Reception Clerk