Pawnshop Loan Officer

しちやかしつけがかり

Industry & Occupation

Service, Retail & Sales

Classification

Summary

Pawnshop loan officers receive collateral items from customers at pawnshops, lend money based on their appraised value, and handle the storage and management of items as well as repayment status.

Description

Pawnshop loan officers accept collateral items such as branded watches, jewelry, and antiques, use loupes and material analysis equipment to determine authenticity, and calculate appraised values based on market prices. Typically, they lend 50-70% of the appraised value, explain contract terms including interest and repayment deadlines to customers, prepare written agreements, and disburse funds. After lending, they manage repayment status and handle re-contracts or item sales in case of delinquency. They also handle customer service at the store, input data into inventory management systems, and perform bookkeeping.

Future Outlook

Amid an aging population and diversifying needs for small personal loans, demand for pawnshops is expected to remain stable. Advances in online appraisals and digitalization will require efficiency improvements using IT tools.

Personality Traits

Attention to Detail / Composure / Integrity / Personable

Work Style

Contract Employee / Full-time Employee / Part-time/Casual / Shift Work

Career Path

Pawnshop Loan Officer → Pawnshop Supervisor → Store Manager → Area Manager → Head Office Staff

Required Skills

Interest Rate Calculation / Interpersonal Negotiation Skills / Price Evaluation / Product Authentication

Recommended Skills

Brand Knowledge (Watches and Jewelry) / Excel (Basic) / Legal Knowledge (Pawnshop Business Law, Second-hand Goods Business Law) / Market Research

Aptitudes (Strengths Preferred)

Item Description
Analytical & Logical Thinking Necessary to accurately analyze the authenticity and value of collateral items.
Attention to Detail & Accuracy Attention to detail is needed to spot small scratches or fakes.
Communication Skills Required for customer service, explaining loan terms, and negotiation.
Numerical & Quantitative Analysis Necessary for loan amount and interest calculations.

Aptitudes (Weaknesses Acceptable)

Item Description
Creativity & Ideation Little need for creative thinking in the job.
Physical Stamina & Endurance Mainly standing work, but little heavy labor.

Related Qualifications

  • Pawnshop Business License
  • Second-hand Dealer License

Aliases

  • Pawnshop Clerk
  • Pawnshop Staff

Related Jobs

  • Buyer
  • Jewelry Appraiser
  • Recycling Shop Staff
  • Used Goods Salesperson

Tags

Keywords