Service Engineer (General-purpose, production, and business machinery)
さーびすえんじにあ
Industry & Occupation
Classification
Summary
Technical role that installs, inspects, maintains, and repairs general-purpose machines, production machines, and business machines installed in factories and workplaces, supporting stable machinery operation.
Description
Service Engineers (general-purpose, production, and business machinery) are specialists who perform installation adjustments, periodic inspections, preventive maintenance, fault diagnosis, and repairs for various mechanical equipment installed in factories, offices, stores, etc. They read mechanical drawings and electrical circuit diagrams, utilize knowledge of PLC controls and hydraulic/pneumatic devices, and use appropriate tools and measuring instruments to quickly resolve troubles. They engage in communication through negotiations with customers and report preparation, and also propose improvements in operation rates and maintenance plans. Duties may include travel, on-call responses, and emergency repairs at night or on holidays.
Future Outlook
With the advancement of automation and IoT in manufacturing, demand for advanced maintenance and remote services is increasing, and the need for highly specialized service engineers is expanding.
Personality Traits
Action-oriented / Polite and courteous / Problem-solving oriented / Strong sense of responsibility
Work Style
Career Path
Service Engineer (Junior) → Senior Service Engineer → Field Service Leader → Technical Support Manager → Service Department Manager
Required Skills
Basic knowledge of mechanical electrical circuits / Drawing interpretation / English (technical document reading) / Knowledge of hydraulic and pneumatic equipment / PLC control / Use of measuring instruments
Recommended Skills
English conversation / IoT basics / Machine design / Remote monitoring system operation
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Analytical & Logical Thinking | To logically identify the cause of failures. |
| Attention to Detail & Accuracy | Because small assembly mistakes can lead to major failures. |
| Communication Skills | Necessary for negotiations with customers and requirement gathering. |
| Learning Agility & Knowledge Acquisition | Necessary to continuously learn diverse machinery knowledge. |
| Physical Stamina & Endurance | Because there is a lot of heavy machinery parts replacement and standing work. |
| Problem Solving | Because rapid and accurate responses are required during failures. |
| Stress Tolerance | Because there is work under pressure such as emergency repairs and nighttime responses. |
Related Qualifications
- Machine Maintenance Skills Certification (Grade 2)
- Second-Class Electrician License
Aliases
- Field Service Engineer
- Maintenance Engineer
Related Jobs
- Machine Maintenance Technician
- Maintenance Engineer
- Service Technician