Self-Service Station Attendant
せるふすたんどてんいん
Industry & Occupation
Classification
- Major : Sales and Marketing Occupations
- Middle : Sales Clerks
- Minor : Gas Station Attendants
Summary
A job that operates and manages the self-service environment and safety at unmanned gas stations, including refueling and cleaning customer vehicles, monitoring and troubleshooting payment machines, etc.
Description
Self-service station attendants provide and support an environment where customers at self-service gas stations can refuel themselves. They handle a wide range of tasks, including guiding customers on operating fueling and payment machines, confirming fuel amounts, cleaning and inspections, kerosene sales, and car wash options. During unmanned hours, they conduct patrol-based safety checks, initial responses to equipment issues, customer guidance during emergencies, and hazardous materials handling in compliance with the Fire Service Act, requiring safety management knowledge. They also manage peak-time responses and nighttime patrols, necessitating a strong sense of responsibility and quick decision-making.
Future Outlook
Due to advances in unmanned operations and automation, the number of station staff is decreasing. However, personnel for regular inspections, troubleshooting, and management tasks will continue to be needed, requiring skills adapted to labor-saving technologies.
Personality Traits
Calm and composed / Cooperative / Polite and precise / Strong sense of responsibility
Work Style
Night shifts / Outdoor work / Part-time possible / Shift work / Standing work
Career Path
Station staff (self-service) → Full-service station staff → Station manager → Area manager
Required Skills
Payment machine operation / Refueling operations / Safety checks / Simple cleaning
Recommended Skills
Basic knowledge of vehicle structures / Communication skills (basic English) / Customer service skills / Troubleshooting
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | For checking fuel amount discrepancies and safety confirmations |
| Physical Stamina & Endurance | Because there is a lot of standing work outdoors and repetitive tasks |
| Problem Solving | Because responses to fueling machine malfunctions and payment troubles are required |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Because the work centers on manualized tasks |
Related Qualifications
- Hazardous Materials Handler (Class B Type 4)
- Ordinary Motor Vehicle Driver's License
Aliases
- Self-Service Gas Station Staff
- Unmanned Gas Station Staff
Related Jobs
- Full-Service Station Attendant
- Gas Station Manager
- Service Station Staff