Sauna Manager (Primarily engaged in bathhouse operations)
サウナしはいにん
Industry & Occupation
Classification
- Major : Service Occupations
- Middle : Bathing Facility and Cleaning Service Occupations
- Minor : Bathing Facility Workers
Summary
A job that manages operations of sauna facilities and handles customer correspondence.
Description
Sauna Managers manage the overall operations of sauna facilities, providing a safe and comfortable environment. In addition to managing services such as temperature and humidity adjustments, cleaning and disinfection, and aroma oil provision, they handle staff shift management and training, sales and inventory management, legal compliance checks, customer correspondence and complaint handling, and event planning and promotion. They fulfill the role of balancing customer satisfaction improvement with facility revenue maximization.
Future Outlook
Influenced by health consciousness and the wellness boom, demand for saunas is on an increasing trend. New service expansions and operational efficiency improvements through digitalization will be key in the future.
Personality Traits
Attentive / Has leadership / Hospitable / Strong sense of responsibility
Work Style
Full-time / Night shifts / Shift work / Two days off per week
Career Path
Sauna Staff → Sauna Assistant Manager → Sauna Manager → Area Manager → Facility General Manager
Required Skills
Customer Service / Facility Management / Hygiene Management and Cleaning / Knowledge of Safety and Health Regulations / Staff Training / Temperature and Humidity Management
Recommended Skills
Aromatherapy / Basic Accounting / Event Planning and Management / Marketing
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Attention to detail is crucial for maintaining a safe and comfortable facility environment. |
| Communication Skills | Smooth communication with customers and staff is essential. |
| Initiative & Leadership | Leadership to proactively propose and implement service improvements is required. |
| Planning & Organization | Planning for facility operations and staff placement is important. |
| Problem Solving | Quick problem-solving is required for equipment troubles and complaint handling. |
| Stress Tolerance | Stress tolerance is necessary for customer correspondence and busy period operations. |
| Collaboration & Teamwork | Essential for collaborating with staff to provide services. |
Aliases
- Bathhouse Manager
- Sauna Manager
Related Jobs
- Bathhouse Supervisor
- Hot Spring Manager
- Spa Manager