Sales Clerk

えいぎょうじむいん

Industry & Occupation

Service, Retail & Sales

Classification

Summary

A job that supports sales representatives by handling administrative tasks such as order management, quote creation, and invoice issuance.

Description

Sales clerks support sales representatives' work by managing orders and shipments, compiling sales figures, preparing quotes, issuing invoices, and performing other administrative tasks. They also handle customer correspondence via phone or email, internal coordination, document creation, data entry and management, playing a role in advancing sales activities efficiently. Accuracy and speed are required, and it is a job where communication skills and PC skills can be utilized.

Future Outlook

While routine clerical tasks are becoming automated due to the introduction of AI and RPA, there will be a shift toward more advanced tasks such as customer service and data analysis, with expectations for active roles in high-value tasks utilizing PC skills and communication abilities.

Personality Traits

Able to Respond Flexibly / Excellent Communication Skills / High Accuracy / Strong Sense of Responsibility

Work Style

Flexitime / Office Work / Remote / Shortened Hours Available

Career Path

Sales Clerk → Team Leader (Sales Administration) → Sales Administration Section Chief → Sales Planning Staff → Sales Manager

Required Skills

Business Manners (Phone and Email) / Data Entry / Excel (Advanced) / Order Management System Operation

Recommended Skills

Business Document Creation / Communication Skills (English Email) / Database Operation / PowerPoint (Presentation Creation)

Aptitudes (Strengths Preferred)

Item Description
Attention to Detail & Accuracy Errors are not tolerated in numerical management and invoice creation
Communication Skills Necessary for customer and internal coordination
Numerical & Quantitative Analysis Necessary for quantity calculations and sales analysis
Collaboration & Teamwork Frequent collaboration with sales department and other departments

Aptitudes (Weaknesses Acceptable)

Item Description
Creativity & Ideation Because routine tasks are the main focus
Physical Stamina & Endurance Mainly desk work with minimal physical strain

Related Qualifications

  • Microsoft Office Specialist(MOS)
  • Nissho Bookkeeping Grade 3
  • Secretarial Skills Proficiency Test Level 2

Aliases

  • Sales Administration
  • Sales Assistant

Related Jobs

  • Customer Support
  • General Clerk
  • Sales Promotion Staff
  • Sales Representative

Tags

Keywords