Sales Consultant (Automobile)
せーるすこんさるたんと（じどうしゃ）
Industry & Occupation
Classification
- Major : Sales and Marketing Occupations
- Middle : Sales Representative Occupations
- Minor : Automobile Sales Representatives
Summary
A job that proposes and sells automobiles to customers, and improves customer satisfaction through guidance on loans and insurance, as well as after-sales service.
Description
Sales Consultants (Automobile) work at automobile dealers or sales stores, primarily handling the sale of new and used cars. They listen to customer needs, propose the optimal vehicle models and options, and create estimates. Furthermore, they explain and handle procedures for loans, leases, and insurance products, and conclude sales contracts. After sales, they provide after-sales service, maintenance, and guidance on warranty plans, and building customer relationships to encourage repeats and referrals is also important. By enhancing customer satisfaction, they aim to achieve sales targets and improve brand image.
Future Outlook
With the progress of electrification and CASE (Connected, Autonomous, Shared, Electric), the content of vehicle proposals and sales methods are changing. The introduction of online negotiations and subscription models is advancing, and the demand for sales consultants who emphasize customer experience is expected to increase.
Personality Traits
Ambitious / Patient / Sociable / Strong Sense of Responsibility
Work Style
Overtime Available / Shift Work / Store Work / Weekend and Holiday Work
Career Path
Sales Staff → Team Leader → Sales Manager → Store Manager → Sales Director
Required Skills
Finance Knowledge / Listening Skills / Negotiation Skills / Presentation Skills / Vehicle Knowledge
Recommended Skills
Basic Marketing Knowledge / CRM Tool Operation / Communication Skills (English) / Communication Skills (Online Negotiations)
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Communication Skills | To accurately understand customer needs and make optimal proposals. |
| Initiative & Leadership | Because it is necessary to proactively approach customer development and negotiations. |
| Stress Tolerance | Because it is necessary to withstand high pressure from quotas and customer interactions. |
Related Qualifications
- Damage Insurance Solicitor Qualification
- Ordinary Motor Vehicle Driver's License
Aliases
- Automobile Sales Consultant
- Car Sales Consultant
Related Jobs
- Automobile Salesperson
- Car Dealer Sales
- Corporate Sales
- Sales Manager