Sales Assistant
えいぎょうほさいん
Industry & Occupation
Classification
- Major : Clerical Occupations
- Middle : Sales and Marketing Clerical Occupations
- Minor : Sales Clerks
Summary
A position that handles back-office tasks such as administrative procedures, customer correspondence, and document preparation to enable sales staff to operate smoothly.
Description
Sales assistants are administrative positions that support the work of sales representatives. They handle customer inquiries, preparation of quotes and proposal materials, order management, compilation of sales daily reports, internal coordination, etc., to smooth sales activities. They are required to accurately and timely handle a wide range of tasks such as CRM system input, data organization, phone and email correspondence.
Future Outlook
Even as sales digitalization and CRM adoption advance, the demand for detailed support continues. There is a trend toward requiring abilities to utilize AI and automation tools.
Personality Traits
Excellent Communication Skills / Good Team Player / Meticulous / Support-Oriented
Work Style
Career Path
Sales Clerk → Sales Assistant Leader → Sales Coordinator → Sales Planning → Sales Manager Assistant
Required Skills
Business Email / Customer Management / Document Creation / Excel (Advanced) / Phone Handling
Recommended Skills
Bookkeeping Knowledge / CRM (Salesforce etc.) / Communication Skills (English Email) / Presentation
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Because errors in quotes or order data directly affect performance. |
| Communication Skills | Smooth interaction with sales representatives and customers is essential. |
| Planning & Organization | Schedule management and coordination/planning of various procedures are important. |
| Collaboration & Teamwork | Need to advance tasks while collaborating with sales team and other departments. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Mainly routine tasks with little need for creative thinking. |
| Physical Stamina & Endurance | Mainly desk work, so low physical load. |
Related Qualifications
- MOS (Microsoft Office Specialist)
- Nissho Bookkeeping Certification 3rd Grade
- Secretary Certification 3rd Grade
Aliases
- Sales Assistant
- Sales Support
Related Jobs
- Customer Support
- Sales Assistant
- Sales Clerk
- Sales Coordinator