Sales Assistant
えいぎょうアシスタント
Industry & Occupation
Classification
- Major : Clerical Occupations
- Middle : Sales and Marketing Clerical Occupations
- Minor : Sales Clerks
Summary
A job that supports sales staff by handling clerical tasks, customer service, document preparation, etc.
Description
Sales Assistants support sales staff in performing their duties smoothly by handling various clerical tasks and customer service. Main duties include preparing quotations and delivery notes, managing order data, coordinating internally and externally, and responding to inquiries via phone and email. They often collaborate with sales teams and other departments, requiring accuracy and prompt responses.
Future Outlook
As sales activities become more digitalized, demand for IT tool skills such as CRM and SFA increases. Back-office automation progresses, requiring more advanced statistical analysis and process improvement capabilities.
Personality Traits
Excellent communication skills / Flexible and adaptable / Polite and courteous / Team-oriented
Work Style
Flex time / Office work / Partial remote OK / Shortened hours available
Career Path
Sales Assistant → Sales Clerk → Sales Coordinator → Sales Planner → Customer Support Staff → Team Leader
Required Skills
Basic PC operation / Business email / Office software / Phone response / Spreadsheets
Recommended Skills
Access / Chat tool operation / Communication skills (English) / Customer management system / Presentation
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Because small input errors can affect transactions and trust. |
| Communication Skills | Because frequent coordination with customers and internal staff is required. |
| Collaboration & Teamwork | Because collaboration with sales teams and other departments is essential. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Because it mainly involves clerical work following standard formats and procedures. |
| Physical Stamina & Endurance | Because it mainly involves desk work with low physical demands. |
Related Qualifications
- Business Manners Certification
- Japan Chamber of Commerce Bookkeeping Exam Level 3
- Secretary Certification
Aliases
- Sales Assistant
- Sales clerk
Related Jobs
- Customer Support
- Sales Coordinator
- Sales clerk