Pub Manager
さかばしはいにん
Industry & Occupation
Classification
- Major : Service Occupations
- Middle : Customer Service and Food Service Occupations
- Minor : Restaurant Managers
Summary
A profession that oversees all aspects of store operations in pubs such as bars and izakayas, handling customer service, staff management, sales and cost management, hygiene management, menu planning, etc.
Description
A pub manager is the person in charge of overseeing daily operations at pub establishments such as bars, izakayas, and pubs. They handle staff recruitment, training, and shift management, as well as sales management, cost ratio analysis, procurement and inventory management, hygiene management, equipment maintenance, and a wide range of other tasks. They also improve customer satisfaction and aim to increase store profitability through customer service, complaint handling, menu development, promotional planning, and event operations. Understanding market trends, complying with laws and regulations, and providing services tailored to local areas and target demographics are also important.
Future Outlook
While the food and beverage industry continues to face labor shortages and intensifying competition, differentiation through community-oriented operations, digitalization, and health-conscious menus is becoming important. The demand for pub managers with strong management skills and the ability to meet diverse customer needs is expected to remain stable.
Personality Traits
Able to Respond Flexibly / Customer-Oriented / Has Leadership / Sociable / Strong Sense of Responsibility
Work Style
Career Path
Bartender → Supervisor → District Manager → Area Manager → Food and Beverage Division Manager
Required Skills
Communication Skills (Customer Service) / Hygiene Management / Procurement and Inventory Management / Sales and Cost Management / Staff Management
Recommended Skills
English Conversation / Event Planning / Marketing / Menu Development / Sommelier Knowledge
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Adaptability | Because it is necessary to flexibly respond to sudden changes in situations or sudden increases in customers. |
| Attention to Detail & Accuracy | Because attention to detail is necessary for hygiene management, financial management, etc. |
| Communication Skills | Because smooth interactions with customers and staff are essential to the job. |
| Initiative & Leadership | Because proactive actions such as improvement proposals for the store and new menu development are required. |
| Planning & Organization | Because meticulous planning is required for shift management, sales planning, event planning, etc. |
| Problem Solving | Because quick responses are required for equipment troubles, customer complaints, etc. |
| Stress Tolerance | Because it is necessary to endure high-pressure situations such as busy times and complaint handling. |
| Collaboration & Teamwork | Because smooth store operations are carried out in cooperation with staff. |
Related Qualifications
- Cooking License
- Food Hygiene Manager
- Sommelier
Aliases
- Bar Manager
- Izakaya Manager
- Pub Manager
Related Jobs
- Bartender
- Restaurant Manager
- Service Staff
- Store Supervisor