Service Station Attendant
きゅうゆじょサービスマン
Industry & Occupation
Classification
- Major : Sales and Marketing Occupations
- Middle : Sales Clerks
- Minor : Gas Station Attendants
Summary
A customer service and maintenance role that refuels customers' vehicles and provides services such as inspections and car washes.
Description
Service station attendants refuel customers' vehicles with gasoline or diesel at gas stations and perform inspection tasks such as checking tire air pressure and replenishing oil and windshield washer fluid. In addition to fuel supply, they handle car washes, interior cleaning, payments, store cleaning, and safety management. Hazardous materials handling knowledge and licensing are required, along with initial emergency response and machine troubleshooting. The work is primarily outdoors and involves standing, requiring strong customer service skills and teamwork.
Future Outlook
With the spread of self-service fueling, manned services are declining. However, gas stations offering value-added services like car care and EV charging will maintain steady demand.
Personality Traits
Able to provide bright and courteous customer service / Attentive to others / Good teamwork / Strong sense of responsibility
Work Style
Counter Service / Full-time Part-time / Night Shift / Outdoor Work / Shift Work
Career Path
Service Station Staff → Assistant Manager → Store Manager → Area Manager → Franchise Owner
Required Skills
Cash Handling / Cleaning / Customer Service / Fuel Dispensing Operation / Safety Inspection
Recommended Skills
Basic Automotive Maintenance Knowledge / Customer Service Etiquette / Ordinary Motor Vehicle Driver's License
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Because detailed attention is needed for fuel metering and safety inspections. |
| Communication Skills | Because frequent interactions and confirmation of customer requests occur. |
| Physical Stamina & Endurance | Because long hours of standing work and carrying heavy hoses are required. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Mainly manual work, so creative thinking is not greatly required. |
Related Qualifications
- Hazardous Materials Handler Class B Type 4
Aliases
- Gas Station Staff
- SS Staff
- Service Station Staff
Related Jobs
- Automotive Mechanic
- Car Wash Staff
- Self-Service Gas Station Operator