Room Attendant (Hotel)
るーむあてんだんと（ほてる）
Industry & Occupation
Classification
- Major : Service Occupations
- Middle : Customer Service and Food Service Occupations
- Minor : Inn and Hotel Customer Service Staff
Summary
A job that involves cleaning hotel guest rooms, replenishing supplies, etc., to provide a comfortable stay environment.
Description
Room Attendants (Hotel) are responsible for cleaning guest rooms used by guests, bed making, replenishing amenities, checking supplies, etc., to provide a comfortable stay environment. They are required to manage room hygiene and provide meticulous attention to detail, responding flexibly to customer requests. They work in teams to efficiently perform tasks while complying with safety and hygiene standards to maintain high-quality service.
Future Outlook
With the recovery of inbound tourism, demand is expected to remain stable. While the introduction of automated cleaning robots and environmentally friendly equipment progresses, the value of meticulous human hospitality will continue to increase.
Personality Traits
Attentive / Polite and Courteous / Strong Sense of Responsibility / Team-Oriented
Work Style
Night and Early Morning Shifts / Part-Time Available / Shift Work / Standing Work
Career Path
Room Attendant → Chief Room Attendant → Housekeeping Supervisor → Housekeeping Manager
Required Skills
Bed Making / Cleaning Techniques / Customer Service Skills / Hygiene Management Knowledge / Inventory Management
Recommended Skills
Accommodation Reservation System Operation / Complaint Handling / Foreign Language Conversation / Time Management
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Adaptability | Because it requires flexibly adjusting the order of tasks in response to changing circumstances. |
| Attention to Detail & Accuracy | Because accuracy in cleaning and item placement down to the smallest details is required. |
| Physical Stamina & Endurance | Because there is prolonged standing work and carrying heavy linens. |
| Stress Tolerance | Because there is pressure during busy periods and handling complaints. |
| Collaboration & Teamwork | Because it requires cooperating with other staff to efficiently clean guest rooms. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Because there are many routine tasks and little need for creative thinking. |
| Numerical & Quantitative Analysis | Because mathematical calculations are almost unnecessary. |
Related Qualifications
- Secretary Certification
- Service Hospitality Certification
Aliases
- Housekeeping Staff
- Room Clerk
Related Jobs
- Bell Staff
- Concierge
- Front Desk Staff
- Housekeeping Manager