Retail Store Manager
こうりてんマネージャー
Industry & Occupation
Classification
- Major : Sales and Marketing Occupations
- Middle : Retail and Wholesale Store Managers
- Minor : Retail Store Managers
Summary
Oversees all aspects of retail store operations, including achieving sales targets, staff management, inventory control, and customer service, as a managerial position.
Description
Retail store managers oversee all aspects of store operations in physical retail settings, including sales management, staff recruitment and training, shift management, product ordering and inventory control, store layout, and promotional planning. While handling customer service and complaints, they develop and implement strategies to achieve sales targets, coordinate with headquarters, and perform reporting duties. Through communication with staff, they lead the team to enhance the store's brand image and optimize customer experiences.
Future Outlook
With the integration of e-commerce and the advancement of omnichannel strategies, demand will increase for personnel who enhance customer experiences in physical stores. Skills in store operations using data analysis and digital tools will be required.
Personality Traits
Able to Respond Flexibly / Customer-Oriented / Excellent Communication Skills / Has Leadership / Strong Sense of Responsibility
Work Style
Career Path
Assistant Manager → Store Manager → Area Manager → Headquarters Staff (Product Development, HR) → Executive Management
Required Skills
Customer Service / Inventory Management / Sales Analysis / Shift Creation / Staff Management
Recommended Skills
Basic Accounting Knowledge / Data Analysis / Foreign Language Support / Marketing Knowledge / Visual Merchandising
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Communication Skills | Because smooth communication with diverse staff and customers is necessary. |
| Initiative & Leadership | It is necessary to proactively make decisions and implement improvements in store operations. |
| Planning & Organization | The ability to plan and organize sales plans, shift management, etc., is important. |
| Problem Solving | The ability to quickly respond to various issues such as inventory shortages and complaints is required. |
| Stress Tolerance | Because of high pressure from sales targets and complaint handling. |
Related Qualifications
- Japanese Chamber of Commerce Sales Qualification
Aliases
- Store Manager
Related Jobs
- Area Manager
- Salesperson
- Supervisor