Retail Store Manager (Sole Proprietorship: Primarily Engaged in Managerial Work)
こうりてんちょう(こじんじぎょう:おもにかんりてきなしごとにじゅうじするもの)
Industry & Occupation
Classification
- Major : Managerial Occupations
- Middle : Other Managerial Occupations
- Minor : Managerial Occupations Not Elsewhere Classified
Summary
A job that manages overall store operations, including sales management, inventory management, staff recruitment and training, and customer service, in a self-employed retail store.
Description
The retail store manager (sole proprietorship) manages all aspects of store operations as the owner themselves. They formulate sales plans, manage finances, handle inventory ordering and management, set prices, and implement promotions to maximize sales and profits. They recruit, train, and manage shifts for staff to develop human resources, and handle customer service and complaint resolution to maintain and improve customer satisfaction. They also take responsibility for legal compliance, safety management, and equipment maintenance, and handle a wide range of tasks such as negotiations with manufacturers and suppliers, and participation in local events.
Future Outlook
With the advancement of e-commerce and digitalization, the acquisition of skills for store operations that fuse online and offline is required. While small-scale self-employed stores are on a declining trend, there is stable demand for managers capable of distinctive store management or multi-store expansion.
Personality Traits
Able to Respond Flexibly / Has Ambition / Has Leadership / Strong Sense of Responsibility
Work Style
Full-Time / Self-Employed / Shift Work / Store Work / Weekends and Holidays Work
Career Path
Sales Staff → Store Manager → Multi-Store Expansion / Area Manager → Franchise Owner → Retail Consultant
Required Skills
Customer Service / Human Resource Recruitment and Development / Inventory Management / Sales and Financial Management / Shift Scheduling
Recommended Skills
Digital Marketing / PC Operation / Sales Analysis / Visual Merchandising
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Because accuracy is required in inventory counts and financial management. |
| Communication Skills | Because smooth communication with staff and customers is necessary. |
| Numerical & Quantitative Analysis | Because mathematical skills are needed for sales data analysis and budget management. |
| Planning & Organization | Because planning and organizational skills are needed for sales planning and shift management. |
| Problem Solving | Because quick problem-solving is required for handling troubles and complaints. |
| Stress Tolerance | Because tolerance for high-pressure environments such as customer service and sales targets is necessary. |
Related Qualifications
- Bookkeeping Certification
- Sales Specialist
- Service Manners Certification
Aliases
- Retail Manager
- Shop Manager
- Store Manager
Related Jobs
- Area Manager
- Chain Store Manager
- Sales Staff
- Supervisor