Restaurant Server
いんしょくてんきゅうじ
Industry & Occupation
Classification
Summary
A job that involves greeting customers at restaurants, taking orders, serving food, clearing tables, handling payments, etc.
Description
Restaurant servers welcome customers, guide them to seats, explain menus, take orders, serve food and drinks, clear tables, handle billing, and clean the premises. They require a wide range of skills including attention to customers, smooth service provision, coordination with kitchen and other hall staff, hygiene management, and cash register operation. During peak hours, quick responses and physical stamina are required, and skills such as foreign language proficiency and digital order system operation are increasingly needed.
Future Outlook
With the expansion and diversification of the food service industry, there is stable demand for personnel to improve customer service quality. Skills required are changing with the introduction of IoT and digital order systems.
Personality Traits
Attentive / Cheerful Personality / Flexible / Physically Fit / Team-Oriented
Work Style
Contract Employee / Full-time / Full-time Employee / Part-time / Shift Work
Career Path
Hall Staff (General) → Chief → Supervisor → Store Manager → Area Manager → Independent (Restaurant Management)
Required Skills
Cash Register Operation / Customer Service Manners / Hygiene Management Knowledge / Order Taking / Serving
Recommended Skills
Complaint Handling / Foreign Language (English Conversation) / POS System Operation / Store Management / Team Management
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Adaptability | Need to respond flexibly to crowded times or sudden changes. |
| Attention to Detail & Accuracy | Because order or serving mistakes directly affect customer satisfaction. |
| Communication Skills | Frequent interactions with customers make high communication skills essential. |
| Physical Stamina & Endurance | Long hours of standing and moving require physical stamina. |
| Stress Tolerance | Calmness is required during busy periods or handling complaints. |
| Collaboration & Teamwork | To perform tasks efficiently in coordination with kitchen and colleagues. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Analytical & Logical Thinking | Because quick judgment is required rather than complex analysis. |
| Creativity & Ideation | Tasks are routinized, so creative thinking is not much required. |
| Numerical & Quantitative Analysis | Only simple calculations for billing, no need for advanced numerical skills. |
Related Qualifications
- Food Hygiene Manager
- Service Manners Certification
Aliases
- Hall Staff
- Waiter
- Waitress
Related Jobs
- Barista
- Bartender
- Cafe Staff
- Hotel Front Desk Staff