Restaurant Service Staff
レストランサービスかかり
Industry & Occupation
Classification
Summary
A job that handles customer service, serving, checkout, and other tasks in the dining hall of restaurants to provide customers with a comfortable dining experience.
Description
Restaurant service staff welcome and guide customers, confirm orders, serve food and drinks, set and clear tables, handle checkout, clean the premises, etc., in restaurant dining halls to provide comfortable service. They understand customer needs, provide appropriate dish explanations and recommendations, manage tableware, replenish supplies, and handle opening and closing tasks. They collaborate efficiently as a team, requiring accurate and prompt responses even during busy periods.
Future Outlook
Amid labor shortages and an aging workforce, while restaurants advance labor-saving measures and automation, providing high-quality service will become a key differentiator. Demand is expected to grow for personnel with multilingual capabilities and specialized knowledge.
Personality Traits
Adaptable / Attentive / Cheerful Personality / Sociable / Team-Oriented
Work Style
Contract Employee / Dispatched Employee / Full-time Employee / Part-time / Shift Work
Career Path
Junior Hall Staff → Chief (Captain) → Assistant Manager → Store Manager → Area Manager
Required Skills
Cash Register Operation / Hospitality / Order Management / Serving / Table Setting
Recommended Skills
English Conversation / Reservation Management System Operation / Sommelier Qualification / Wine and Drink Knowledge
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Adaptability | Because flexibility is needed to handle busy periods or sudden changes. |
| Attention to Detail & Accuracy | To prevent order or serving mistakes. |
| Communication Skills | Because high communication skills are required for customer interactions and team coordination. |
| Physical Stamina & Endurance | Because prolonged standing and carrying heavy trays are required. |
| Stress Tolerance | Because calmness is needed during peak periods or handling complaints. |
| Collaboration & Teamwork | To coordinate with kitchen staff and other hall staff to carry out tasks. |
Related Qualifications
- Food Hygiene Manager
Aliases
- Hall Staff
- Server
- Waiter
- Waitress
Related Jobs
- Bartender
- Cafe Service Staff
- Hotel Front Desk Staff