Server
はいぜんにん
Industry & Occupation
Classification
Summary
A service job in restaurants and similar establishments, involving guiding customers, taking orders, serving food and drinks, and handling payments.
Description
Servers work in the dining halls of restaurants and cafes, guiding customers to seats, taking orders, serving food and drinks, clearing tables after meals, preparing tables, and processing payments at the register. They respond promptly and courteously to customer requests and complaints, ensuring a comfortable dining environment. During peak times, efficient movement, teamwork, and physical stamina are required.
Future Outlook
While labor shortages in the food service industry pose a challenge, job openings remain stable due to service quality improvements and expansion of diverse business formats. Automation such as serving robots may also advance.
Personality Traits
Work Style
Full-time / Multiple Jobs Allowed / Night Shifts Available / Part-time Available / Shift Work
Career Path
Hall Staff → Hall Leader → Store Manager → Area Manager → Food Service Consultant
Required Skills
Cash Register Operation / Customer Service Manners / Order Taking / Serving / Table Setting
Recommended Skills
English Conversation / Food Hygiene Knowledge / Leadership / Menu Knowledge
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Attention to detail is crucial to prevent mistakes in orders and serving. |
| Communication Skills | Because smooth communication with customers and colleagues is fundamental to the job. |
| Physical Stamina & Endurance | Requires physical stamina for long hours of standing work and carrying heavy trays. |
| Stress Tolerance | Necessary to withstand stress during busy periods and complaint handling. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | The work is routine, with few instances requiring creative idea generation. |
Related Qualifications
- Food Hygiene Manager
- Service Manners Certification
Aliases
- Service Staff
- Serving Staff
- Waiter
- Waitress
Related Jobs
- Bartender
- Hall Staff
- Hotel Front Desk
- Kitchen Staff
- Restaurant Manager