Rental Video Store Clerk
れんたるびでおてんいん
Industry & Occupation
Classification
- Major : Service Occupations
- Middle : Other Service Occupations
- Minor : Rental Service Staff
Summary
Rental video store clerks support store operations through tasks such as renting and returning video software, inventory management, and customer service.
Description
Rental video store clerks are responsible for renting and returning DVDs and Blu-rays to customers who visit the store. They handle a variety of tasks including membership registration, settlement of overdue fees, searching for titles and making recommendations, accepting reservations, organizing in-store displays, and inventory management. They also play important roles in supporting store operations such as planning and running campaigns, tallying sales, managing shifts, and training part-time staff. They are required to enhance customer satisfaction through customer service and acquire knowledge of video software and related products.
Future Outlook
Although the number of stores is declining due to the spread of streaming services, a certain level of demand is expected to continue through business transformations such as in-person customer service and rentals of games and equipment.
Personality Traits
Attentive / Cheerful Personality / Polite and Courteous / Strong Sense of Responsibility
Work Style
Career Path
Part-time/Part-time Staff → Full-time Store Clerk → Assistant Store Manager → Store Manager → Area Manager
Required Skills
Communication Skills (Customer Service) / Inventory Management / Library Lending/Return System Operation / POS Operation
Recommended Skills
Campaign Planning and Operation / Complaint Handling / Hospitality / Video Software Production
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Because accurate inventory management and renting/returning are required. |
| Communication Skills | Because customer service and constant conversation are required. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Analytical & Logical Thinking | Because specialized analysis is hardly required. |
| Numerical & Quantitative Analysis | Because complex mathematical analysis is not required. |
Aliases
- Rental Video Staff
- Video Shop Clerk
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- Bookseller
- CD Shop Clerk
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