Rental Shop Clerk
れんたるしょっぷてんいん
Industry & Occupation
Classification
- Major : Service Occupations
- Middle : Other Service Occupations
- Minor : Rental Service Staff
Summary
A job at a store that rents items to customers, involving customer service, inventory management, returns, and rental processing.
Description
Rental shop clerks provide guidance and recommendations on products (DVDs, CDs, game software, event equipment, etc.) to customers visiting the store, handle rental and return receptions, check product conditions, manage inventory, process cash register payments, maintain shelving and displays, perform cleaning, and handle complaints. They operate POS systems and dedicated rental systems to issue accurate rental slips and manage return deadlines. Upon returns, they check for scratches or dirt and arrange maintenance as needed.
Future Outlook
Although demand for DVD/CD rentals is declining due to the proliferation of video streaming services, rentals of high-value products such as filming equipment and specialized machinery maintain steady demand.
Personality Traits
Attentive / Cheerful Personality / Patient / Polite and Courteous
Work Style
Full-time Employment Possible / Part-time Available / Shift Work
Career Path
General Clerk → Chief → Store Manager → Area Manager → Headquarters Purchasing Staff
Required Skills
Cash Register Operation / Customer Service Manners / Inventory Management / Library Rental and Return System Operation / PC Basic Operation
Recommended Skills
Communication Skills (English) / Complaint Handling / Product Shelving
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Attention to detail is needed to detect scratches or dirt on products. |
| Communication Skills | High communication skills are required for customer service and listening to requests. |
| Physical Stamina & Endurance | Physical stamina is required for long hours of standing and transporting goods. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Creativity is not particularly required in the job. |
Aliases
- Rental Clerk
- Rental Shop Staff
- Video Rental Staff
Related Jobs
- Car Rental Clerk
- Home Appliance Salesperson
- Retail Store Clerk