Rent Collector
やちんしゅうきんにん
Industry & Occupation
Classification
- Major : Clerical Occupations
- Middle : Field Clerical Occupations
- Minor : Bill Collectors
Summary
A job that involves visiting tenants of rental properties to collect and manage rent.
Description
Rent collectors handle apartments, condominiums, rented houses, and other rental properties, regularly visiting tenants to collect rent. They issue receipts, record payments, send reminders to those in arrears, and prepare and mail dunning notices. The work is primarily field-based, requiring route planning for efficient visits. Customer service skills and accuracy in monetary transactions are essential, along with bookkeeping and cash management abilities. In recent years, the adoption of direct debit and online payments has reduced the need for direct collections, but demand remains for in-person support and assistance for elderly tenants.
Future Outlook
Demand for direct collection is decreasing due to the spread of direct debit and online payments. However, needs for face-to-face support and follow-up for elderly tenants continue.
Personality Traits
Attentive to details / Excellent communication skills / Honest / Strong sense of responsibility
Work Style
Contract Employee / Field Work / Fieldwork / Full-time Employee / Shift Work
Career Path
Collection Staff → Rental Management Staff → Real Estate Manager → Team Leader → Rental Management Manager
Required Skills
Account Book Management / Communication Skills / Monetary Transaction Processing / Route Planning
Recommended Skills
Basic PC Operation / Bookkeeping Level 3 / Ordinary Motor Vehicle Driver's License / Smartphone/Tablet Operation
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | High attention to detail is required for handling money, recording, and verifying amounts. |
| Communication Skills | Communication skills are necessary for interacting with tenants and building trust relationships. |
| Physical Stamina & Endurance | Physical stamina is required due to the many visits involving walking and travel. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | The work is highly routine, with little need for generating new ideas. |
| Learning Agility & Knowledge Acquisition | The procedures are standardized, requiring little ongoing learning. |
Related Qualifications
- Ordinary Motor Vehicle Driver's License
Related Jobs
- Apartment Manager
- Condominium Manager
- Real Estate Management Staff