Recreational facility manager
ほようじょかんりにん
Industry & Occupation
Classification
- Major : Service Occupations
- Middle : Customer Service and Food Service Occupations
- Minor : Inn and Hotel Managers
Summary
Job involving the operation and management of lodging and leisure facilities such as corporate or group-owned sanatoriums and vacation villages.
Description
Recreational facility managers serve as the persons responsible for operating corporate or group-owned sanatoriums and vacation facilities. They comprehensively manage lodging reservations, customer service, staff management, facility inspections, cleaning and maintenance, safety measures and emergency responses, event and service planning, and more. They also handle facility revenue and expense management, improvement proposals, collaboration with local communities, seasonal program operations, and provide users with comfortable and safe accommodation environments.
Future Outlook
With an aging society and diversifying work styles, leisure demand is increasing. Expertise in resort operations and the ability to provide diverse services are in demand, and market value is stable and trending upward.
Personality Traits
Able to respond flexibly / Customer-oriented / Possesses leadership / Strong sense of responsibility
Work Style
Company housing available / Long-term leave available / Shift work / Weekends and holidays work
Career Path
Front desk staff → Assistant manager → Manager (hotel/ryokan) → Area manager → Facility operations manager
Required Skills
Customer service etiquette / Disinfection and cleaning management / Facility management / Reservation management system operation / Staff management
Recommended Skills
Crisis management / Event planning and operation / Foreign language support / Marketing
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Adaptability | Because it is necessary to continuously adapt to changes in weather and customer demographics. |
| Attention to Detail & Accuracy | Detailed management is necessary to maintain the facility's safety and cleanliness. |
| Communication Skills | Because smooth dialogue with users and staff is required. |
| Initiative & Leadership | To proactively promote improvements in facility operations and service planning. |
| Planning & Organization | Because it is necessary to formulate operational plans according to seasons and events. |
| Problem Solving | The ability to flexibly handle sudden troubles or requests is essential. |
| Stress Tolerance | Because there are many sudden complaints and emergency responses. |
Aliases
- Corporate recreational facility manager
- Resort facility manager
Related Jobs
- Front desk manager
- Hotel manager
- Ryokan manager