Railway Parcel Clerk
てつどうこにもつがかり
Industry & Occupation
Classification
- Major : Clerical Occupations
- Middle : Transportation and Postal Clerical Occupations
- Minor : Passenger and Freight Clerks
Summary
This occupation handles reception, weighing, sorting, invoice issuance, and transportation arrangements for small parcels and hand luggage at railway stations.
Description
Railway parcel clerks handle the reception of small parcels and hand luggage at station counters, measure the weight and dimensions of the luggage, calculate fares and charges, and issue invoices. They also sort luggage, load it, arrange transportation to destinations, and create management records to prevent delays or losses. This includes customer service and inquiries, and compliance with safety regulations for freight transport is required. It involves long hours of standing work and handling luggage, requiring physical strength and attention.
Future Outlook
While automation technology is advancing, tasks requiring detailed customer service and flexible response capabilities will continue to be needed, so although the nature of the work will change, demand is not expected to decrease significantly.
Personality Traits
Patient / Polite and Courteous / Strong Sense of Responsibility / Team-Oriented
Work Style
Career Path
Small Luggage Handler → General Station Duties Staff → Station Master
Required Skills
Basic PC Operation / Customer Service / Invoice Processing / Luggage Sorting
Recommended Skills
Basic Logistics Knowledge / Business Manners / English (Basic)
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Accuracy is required to prevent mistakes in handling luggage. |
| Communication Skills | Because there is a lot of customer interaction, and it is necessary to accurately listen to and convey customer requests. |
| Physical Stamina & Endurance | Because there is a lot of carrying luggage and long hours of standing work. |
| Stress Tolerance | Because it becomes busy during peak periods, requiring immediate responses. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Because routine tasks are the main focus, and creative thinking is not particularly required. |
Related Jobs
- Freight Reception Clerk
- Passenger Information Clerk