Window clerk (Keirin tracks, horse racing tracks, boat racing tracks)
まどぐちじむいん
Industry & Occupation
Classification
Summary
A job that handles general window operations such as selling betting tickets, payouts, and issuing admission tickets at keirin tracks, horse racing tracks, boat racing tracks, etc.
Description
Window clerks (keirin tracks, horse racing tracks, boat racing tracks) handle sales of betting tickets and admission tickets, and payout operations at venue windows. They also operate window terminals, handle cash and electronic money, provide event information guidance, and respond to customer questions. Accurate and prompt cash management and pleasant customer service are required. In addition, during peak times, they efficiently guide customers and prevent issues proactively.
Future Outlook
Window operations are declining due to the spread of automatic ticket machines and online betting, but the importance of interpersonal services such as support for the elderly and beginners remains, requiring advanced customer service skills.
Personality Traits
Bright and sociable / Emphasizes accuracy / Polite and courteous / Strong sense of responsibility
Work Style
Part-time OK / Shift work / Standing work / Uniform required / Weekends and holidays
Career Path
Window clerk → Window chief → Venue operations staff → Manager assistant → Manager
Required Skills
Basic PC operation / Cash management / Customer service manners / Terminal operation
Recommended Skills
Basic multilingual conversation / Complaint handling / Payment system knowledge / Public race knowledge
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Because accuracy is required for cash handling and payout calculations. |
| Communication Skills | The ability to interact directly with visitors and explain politely and clearly is important. |
| Numerical & Quantitative Analysis | Accurate numerical processing skills are essential for cash management and payout calculations. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | The work centers on rule-based tasks, so creativity is not particularly needed. |
Aliases
- Betting ticket window clerk
- Boat ticket window clerk
- Horse ticket window clerk
- Keirin ticket window clerk
Related Jobs
- Announcement staff
- Food and beverage salesperson
- Safety staff
- Venue guide staff