Post Office Parcel Clerk
ゆうびんきょくこづつみがかり
Industry & Occupation
Classification
- Major : Clerical Occupations
- Middle : Transportation and Postal Clerical Occupations
- Minor : Postal Clerks
Summary
A clerical position at the post office counter responsible for accepting parcel mail, calculating fares, creating invoices, handling shipping procedures, and more.
Description
The post office parcel clerk handles parcel mail acceptance at the post office counter, measures the size and weight of packages received from customers, and calculates fares. They create and print invoices using dedicated systems, attach labels to packages, and perform shipping procedures. Duties also include responding to customer inquiries, explaining packaging methods, record management, and coordination with pickup staff. System operation and accuracy are required for business efficiency, and customer service skills and physical stamina are necessary. In some cases, basic foreign language support may be required.
Future Outlook
With the expansion of the e-commerce market, parcel handling volume is on an increasing trend. Even as efficiency improvements and automation advance, the role of providing face-to-face customer service will continue to be needed. Adaptation to the introduction of digital technologies and the creation of new services will be required.
Personality Traits
Able to provide bright and polite customer service / Dexterous with hands and skilled at detailed work / Strong sense of responsibility
Work Style
Career Path
Counter Clerk (Staff) → Counter Supervisor (Leader) → Management Position (Postmaster, etc.)
Required Skills
Customer Service / Fare Calculation / Label Attachment and Invoice Processing / Postal Fare Calculation System Operation
Recommended Skills
Basic Foreign Language Support / Packing Knowledge / System Operation
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Because errors in invoices or fare calculations are not permitted. |
| Communication Skills | Because there is a lot of explanation to visitors and inquiry handling. |
| Physical Stamina & Endurance | Because physical stamina is required for long hours of standing work and package handling. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Because routine tasks are the main focus. |
| Initiative & Leadership | Because work is performed according to prescribed procedures. |
Related Jobs
- Mail Delivery Worker
- Postal Counter Clerk
- Sorting Worker