Communications Dispatcher (Police Headquarters)
つうしんしれいいん
Industry & Occupation
Classification
- Major : Security and Public Safety Occupations
- Middle : Prison Guards and Firefighters
- Minor : Prison Guards
Summary
A job at police headquarters that uses radio and dedicated terminals to issue instructions and communications to police vehicles and officers, overseeing responses to emergency incidents.
Description
Communications dispatchers operate police radios, telephones, and computer-aided dispatch (CAD) systems to issue instructions to officers and vehicles based on 110 calls and various information. They carry out a series of communications and contacts swiftly and accurately, overseeing on-site responses to emergency incidents. The role involves 24-hour shift work, requiring quick judgment and high stress tolerance.
Future Outlook
While business efficiency improves with the introduction of digital communications and AI, advanced system operation skills and judgment become even more important. Stable demand is expected against the backdrop of labor shortages.
Personality Traits
Calm and composed / Good at multitasking / High concentration / Strong sense of responsibility
Work Style
24-hour shifts / Headquarters work / Night shifts / Shift work
Career Path
Communications Dispatcher (Field) → Senior Communications Dispatcher → Dispatch Section Chief → Assistant Section Chief → Police Headquarters Management
Required Skills
110 Call Reception / Basic GIS Operation / CAD System Operation / Emergency Response / Radio Operation
Recommended Skills
Basic Emergency Medical Knowledge / Crisis Management Knowledge / Psychological Response / Stress Management
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Adaptability | Because rapid response to changing emergency situations is required. |
| Analytical & Logical Thinking | To quickly analyze information and issue appropriate instructions. |
| Attention to Detail & Accuracy | Because overlooking small details can lead to dispatch errors. |
| Communication Skills | Because accurate and clear information transmission is required. |
| Stress Tolerance | Because calmness is needed in high-pressure emergency response environments. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Work is centered on standard procedures with little room for free thinking. |
| Physical Stamina & Endurance | Mainly desk-based work with little heavy labor. |
Related Qualifications
- Crisis Manager
- Second-Class Land Mobile Special Radio Operator
Aliases
- Police Communications Dispatcher
- Wireless Communications Dispatcher
Related Jobs
- Fire Dispatch Operator
- Police Officer
- Warden