Pharmacy Receptionist
ちょうざいやっきょくうけつけがかり
Industry & Occupation
Classification
- Major : Clerical Occupations
- Middle : Medical and Care Administration Occupations
- Minor : Dispensing Pharmacy Clerks
Summary
A medical administrative role at a compounding pharmacy that supports pharmacists by handling patient reception, insurance card verification, prescription entry, billing, receipt claims, and more.
Description
The pharmacy receptionist serves as the front desk for patients visiting the pharmacy, confirming insurance cards, requesting medication notebooks, receiving and entering prescriptions. They provide fee guidance to patients, handle billing, calculate dispensing reimbursement points, perform receipt (medical fee claim) tasks, and support pharmacists with inventory management and medication preparation. Accurate data entry and calculations, courteous patient interactions are required, along with understanding of the medical insurance system, medical terminology, and PC operations (resecon).
Future Outlook
With an aging population, pharmacy usage is increasing. While business efficiency improves with dispensing robots and such, adaptability to medical insurance system revisions is required, and stable demand is expected.
Personality Traits
Able to provide bright and courteous customer service / Able to provide courteous service / Attentive to others / Strong sense of responsibility
Work Style
Full-time promotion available / Maternity and childcare leave available / Part-time available / Shift work
Career Path
Pharmacy Receptionist (Entry Level) → Pharmacy Administration Leader → Certified Pharmacy Administrator → Medical Administration Manager → Pharmacy Operations Manager
Required Skills
Insurance System Knowledge / Medical System Operation (Prescription Entry) / Medical Terminology Understanding / Office Software / Receipt Point Calculation
Recommended Skills
Basic English Conversation / Inventory Management / Knowledge of Kampo and OTC Drugs / Medical Safety Knowledge / Telephone Response Skills
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Because errors in prescription entry or insurance claims are not permitted. |
| Communication Skills | Because it requires interacting with diverse patients and explaining things clearly. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Because routine tasks are the main focus with little need for creative thinking. |
Related Qualifications
- Certified Pharmacy Administration Skills Examination
- Medical Administration Skills Examination (Medical)
- Medical Fee Claim Administration Competency Examination
Aliases
- Pharmacy Clerk
- Pharmacy Reception Clerk
Related Jobs
- Hospital Receptionist
- Medical Clerk
- Pharmacist Assistant
- Pharmacy Clerk