Pharmacy clerk
ちょうざいやっきょくじむいん
Industry & Occupation
Classification
- Major : Clerical Occupations
- Middle : Medical and Care Administration Occupations
- Minor : Dispensing Pharmacy Clerks
Summary
Pharmacy clerks assist pharmacists with patient services, prescription reception, insurance claims processing, billing, inventory management, and more, supporting pharmacy operations.
Description
Pharmacy clerks perform data entry based on prescriptions, insurance calculations, patient billing, inventory management, telephone responses, and more. They leverage knowledge of the medical insurance system and dispensing reimbursements to accurately handle claims processing using receipt computers. They manage reception and guidance through communication with patients and ensure smooth operations in collaboration with pharmacists. In recent years, IT advancements such as electronic medication histories and online medication guidance have progressed, requiring the ability to flexibly adapt to evolving tasks.
Future Outlook
With an aging population, demand for dispensing is increasing, and the need for clerks supporting pharmacy operations is expected to remain stable. On the other hand, automation of receipt claims and the spread of online consultations will make acquiring IT skills and specialized knowledge important for future career development.
Personality Traits
Able to respond flexibly / Accurate / Cooperative / Excellent communication skills / Polite and courteous
Work Style
Contract employee / Full-time employee / Part-time / Shift work
Career Path
Junior clerk → Senior clerk → Chief clerk / management position → Area manager → Medical clerk instructor / consultant
Required Skills
Communication skills (counter service) / Insurance claims administration / Inventory management / Knowledge of medical insurance system / Receipt computer operation
Recommended Skills
Basic bookkeeping / Business manners / Medication history management software / Telephone response
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Because errors in prescription input or insurance claims can have serious consequences. |
| Communication Skills | Because smooth communication with patients and pharmacists directly impacts the quality of operations. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Because there are many routine tasks and few situations requiring new ideas. |
Related Qualifications
- Dispensing administration manager
- Medical administration skills review exam
- Medical fee claims processing proficiency certification exam
- Medical secretary
Aliases
- Dispensing administration
- Medical administration (dispensing)
Related Jobs
- Health information manager
- Hospital clerk
- Medical clerk