Pet Shop Manager
ぺっとしょっぷてんちょう
Industry & Occupation
Classification
- Major : Sales and Marketing Occupations
- Middle : Retail and Wholesale Store Managers
- Minor : Retail Store Managers
Summary
The pet shop manager comprehensively handles store operations management, staff management, inventory and sales management, customer service, procurement, etc., providing safe and reliable services to both customers and animals.
Description
The pet shop manager oversees all aspects of store operations, including staff shift management and training, sales and budget management, inventory and procurement tasks, customer service, animal health management, and hygiene management. They also handle tasks such as registering as an animal handling manager in compliance with laws, planning and implementing store layouts and promotional strategies, attracting customers through participation in local events, disseminating information via SNS, and more. Additionally, quick responses are required for handling customer complaints and animal health issues when troubles arise.
Future Outlook
The pet-related market is expanding, with stable demand expected. Store operations enhanced with added value such as EC integration, pet hotels, and training services will be key differentiation points in the future.
Personality Traits
Able to respond flexibly / Attentive to details / Excellent communication skills / Loves animals / Strong sense of responsibility
Work Style
Full-time and Part-time / Shift work / Store Work / Two days off per week / Weekends and Holidays Work
Career Path
Pet Sales Staff → Pet Shop Manager → Area Manager → Store Development Manager → Pet Shop Owner (Independent)
Required Skills
Animal Hygiene Management / Communication Skills (Customer Service) / Inventory Management / Marketing / Procurement and Ordering Management / Sales Analysis and Budget Management / Staff Training / Store Management
Recommended Skills
Animal Nursing Knowledge / Basic Accounting / Communication Skills (Foreign Languages) / POP Creation / SNS Marketing
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Attention to detail is essential for animal health management and store hygiene management. |
| Communication Skills | Smooth communication with staff, customers, and suppliers is necessary. |
| Initiative & Leadership | Proactive action is required for introducing new products and promotional activities. |
| Planning & Organization | Required for managing store shifts, procurement planning, and developing strategies to achieve sales targets. |
| Problem Solving | Flexible problem-solving skills are needed for handling customer complaints and animal health issues. |
Related Qualifications
- Animal Handling Manager
- Companion Animal Breeding and Management Technician
Aliases
- Pet Shop Manager
Related Jobs
- Animal Caretaker
- Groomer
- Pet Sales Staff
- Retail Store Manager