Pet Shop Clerk

ぺっとしょっぷてんいん

Industry & Occupation

Service, Retail & Sales

Classification

Summary

Work involving customer service and sales at pet shops, animal care and management, and recommending optimal pets and supplies to customers.

Description

Pet shop clerks handle the care and management of various pets such as dogs, cats, small animals, reptiles, and fish, as well as health checks and in-store sales. Main duties include customer service, explaining care methods, recommending and selling pet food and supplies, cashier operations, store cleaning, and animal care. With the significant responsibility of caring for animals' lives, they maintain appropriate breeding environments and provide lifestyle guidance to achieve both customer satisfaction and animal welfare.

Future Outlook

While stable job openings are expected due to the continuous expansion of pet demand, adaptation to the spread of online sales and unmanned stores will require specialized knowledge and provision of value-added services.

Personality Traits

Excellent Observation Skills / Likes Animals / Likes Communication / Strong Sense of Responsibility

Work Style

Contract Employee / Full-time / Part-time and Casual OK / Shift Work / Weekends and Holidays Work

Career Path

Pet Shop Clerk (Assistant) → Leader (Chief) → Store Manager → Area Manager → Buyer and Product Planner

Required Skills

Basic Animal Knowledge / Customer Service Skills / Product Knowledge (Pet Food and Supplies) / Sales Operations

Recommended Skills

Animal Handling Techniques / Animal Nursing Knowledge / Marketing Skills / SNS Operation

Aptitudes (Strengths Preferred)

Item Description
Attention to Detail & Accuracy Because it is necessary to notice small changes such as in animal health conditions.
Communication Skills Because dialogue with customers and building trust relationships are central to the job.
Learning Agility & Knowledge Acquisition Because it is necessary to constantly update knowledge on animal types and care methods.
Physical Stamina & Endurance Because there is a lot of standing work, and physical stamina is required for animal care, etc.

Related Qualifications

  • Animal Handling Supervisor
  • Companion Animal Husbandry Manager

Aliases

  • Pet Advisor
  • Pet Salesperson
  • Pet Shop Staff

Related Jobs

  • Animal Keeper
  • Animal Nurse
  • Pet Groomer
  • Pet Sitter

Tags

Keywords