Parking Lot Manager
ちゅうしゃじょうかんりにん
Industry & Occupation
Classification
- Major : Service Occupations
- Middle : Residential and Building Management Occupations
- Minor : Parking Lot and Bicycle Parking Managers
Summary
A profession that maintains the safety and order of parking lots, manages facilities, handles customer service, and more.
Description
Parking lot managers are responsible for guiding and directing vehicles using the parking lot, handling fee settlements, patrolling and cleaning inside and outside the facility, inspecting and maintaining equipment, and responding to troubles. They also provide customer service to users, manage parking tickets and settlement machines, and handle emergencies such as accidents or equipment failures, striving to maintain a safe and comfortable parking environment. This may include outdoor work or night shifts, as well as preparing regular reports and communicating with management companies.
Future Outlook
Even with the advancement of automation and unmanned technologies, there is expected to be steady demand as personnel for emergency response and customer service. While AI cameras and payment systems will lead to labor savings, tasks requiring human intervention such as trouble response and equipment management are expected to remain.
Personality Traits
Able to provide bright and courteous customer service / Able to respond calmly / Meticulous / Strong sense of responsibility
Work Style
Contract Employee / Night Shifts / Outdoor Work / Part-time and Casual Employment Available / Shift Work
Career Path
Parking Lot Manager → Supervisor/Leader → Parking Lot Management Supervisor → Facility Manager → Operations Company Staff
Required Skills
Customer Service / Equipment Inspection and Simple Maintenance / Facility Patrol and Cleaning / Fee Settlement / Vehicle Guidance
Recommended Skills
Basic Mechanical Knowledge / Emergency Response / PC Basic Operation / Report Writing
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | For safety management and preventing fee settlement errors. |
| Communication Skills | Important due to direct interaction with users. |
| Physical Stamina & Endurance | Due to long hours of standing work and patrol duties. |
| Stress Tolerance | Stress tolerance is needed for handling troubles and complaints. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Mainly manual tasks, so creative thinking is not particularly required. |
| Learning Agility & Knowledge Acquisition | Few updates to specialized knowledge. |
Related Qualifications
- Ordinary Motor Vehicle Driver's License
Aliases
- Parking Attendant
Related Jobs
- Apartment Manager
- Building Maintenance Staff
- Facility Security Guard