Exchanger (Pachinko Prize Exchange Office)
こうかんにん（ぱちんこけいひんこうかんじょ）
Industry & Occupation
Classification
- Major : Sales and Marketing Occupations
- Middle : Sales-Related Occupations
- Minor : Other Sales-Related Occupations
Summary
Occupation involving exchanging pachinko players' prizes for vouchers or cash, performing ball count calculations, cash management, and customer service.
Description
Exchangers (Pachinko Prize Exchange Offices) handle counter operations where pachinko players exchange their balls/medals for prizes, and then those prizes for cash vouchers. Specifically, they accurately calculate the number of balls or prizes based on the prize exchange table, compute the cash amount using registers or automatic counters, issue and hand over vouchers or cash, manage vouchers and ledgers, replenish supplies, and handle complaints. Since prize exchange offices are operated as separate companies and facilities from pachinko parlors by law, compliance and coordination are important. The work mainly involves standing, shift work, and includes night shifts.
Future Outlook
The overall market size of the pachinko industry is shrinking, and job openings for prize exchange offices may gradually decrease. On the other hand, with the introduction of automation technology and needs for improved customer service, demand for highly specialized service providers is expected to be maintained to a certain extent.
Personality Traits
Able to Respond Calmly / Accurate and Meticulous / Sociable / Strong Sense of Responsibility
Work Style
Contract Employee / Full-time / Part-time/Alba / Shift Work / Standing Work
Career Path
Exchanger (Junior Staff) → Supervisor (Shift Leader) → Exchange Office Manager → Store Operations Manager → Franchise Operations
Required Skills
Ball/Medal Calculation / Cash Handling / Clerical Processing / Customer Response
Recommended Skills
Bookkeeping / Business Manners / Complaint Handling / Compliance
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Because errors in cash management or ball count calculations are not tolerated. |
| Numerical & Quantitative Analysis | Because calculation errors in ball counts or money directly lead to losses. |
| Stress Tolerance | Due to handling large amounts of cash and dealing with complaints during long hours of standing work. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Routine tasks are central, and creative thinking is not particularly required. |
Aliases
- Exchange Staff
- Prize Counter Staff
- Prize Exchange Staff
- Prize Exchanger
Related Jobs
- Pachinko Parlor Staff
- Prize Exchange Staff
- Salesperson
- Window Clerk