Front clerk (Pachinko parlor)
ふろんとじむいん（ぱちんこてん）
Industry & Occupation
Classification
Summary
Job involving prize exchange, cash deposit/withdrawal management, customer service, etc., at the front counter of a pachinko parlor.
Description
Front clerks (pachinko parlors) handle prize exchanges for customers who played pachinko machines, manage deposits and withdrawals of cash and medals, reception duties, store guidance, cleaning, etc. They also perform data entry into terminals, sales aggregation, simple troubleshooting, and complaint handling, playing an important role in supporting store operations.
Future Outlook
Customer numbers are flat to declining due to changes in the gambling market and demographic structure. Efforts to differentiate through ICT introduction and customer service quality improvements are expected to advance.
Personality Traits
Able to respond flexibly / Cheerful personality / Patient / Polite and courteous
Work Style
Contract employee / Part-time OK / Regular employee promotion / Shift work
Career Path
Front chief → Front manager → Store operations staff → Assistant manager → Manager
Required Skills
Basic PC operation / Cash management / Cash register operation / Customer service response / Prize exchange
Recommended Skills
Business manners / Cleaning skills / Pachinko terminology / Simple troubleshooting
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Accuracy is important for cash management, etc. |
| Communication Skills | Because there are many opportunities to interact with customers, and smooth responses are required. |
| Stress Tolerance | Stress tolerance is needed for complaint handling, etc. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Analytical & Logical Thinking | Because there is almost no complex analytical work. |
| Creativity & Ideation | Because innovative idea generation is not required. |
Aliases
- Counter staff
- Front staff
- Reception staff
Related Jobs
- Hall staff
- Prize exchange staff
- Service staff