Order Processing Clerk
じゅちゅうじむいん
Industry & Occupation
Classification
- Major : Clerical Occupations
- Middle : Sales and Marketing Clerical Occupations
- Minor : Other Sales and Marketing Clerical Occupations
Summary
Responsible for corporate order processing tasks, including order data entry, management, delivery adjustments, and customer correspondence as an administrative role.
Description
Order Processing Clerks accept orders from customers, input and manage order details into systems, confirm delivery dates and inventory status, and coordinate with relevant departments (manufacturing, logistics, accounting, etc.). Accurate data entry and prompt responses are required, using ERP, core systems, and Excel. May also involve handling complaints and inquiries through customer negotiations. Team collaboration is essential.
Future Outlook
Demand for order processing remains stable due to e-commerce market expansion and increasing global transactions. However, with advancing business automation using RPA and AI, skills in operating automation tools and system improvements are required.
Personality Traits
Good team player / Meticulous / Strong sense of responsibility
Work Style
Career Path
Junior Order Processing Clerk → Senior Order Processing Clerk → Team Leader (Order Management) → Administrative Department Manager → Sales Administration Department Head
Required Skills
Basic PC Operation / Information System Operation / Office Software / Order Management System Operation
Recommended Skills
Business Document Creation / Communication Skills (English Email) / RPA
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Accuracy is crucial as data entry errors can impact operations. |
| Communication Skills | High communication skills are required for customer service and inter-departmental coordination. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | The work involves mostly routine tasks and does not require much creativity. |
| Physical Stamina & Endurance | Mainly desk work with low physical demands. |
Related Qualifications
- Japan Chamber of Commerce Bookkeeping Certification Level 2
- MOS (Excel)
Aliases
- Order Clerk
Related Jobs
- Logistics Clerk
- Purchasing Clerk
- Sales Clerk