Membership Rights (Certificate) Salesperson
かいいんけん（けん）はんばいいん
Industry & Occupation
Classification
- Major : Sales and Marketing Occupations
- Middle : Sales-Related Occupations
- Minor : Other Sales-Related Occupations
Summary
Sells membership rights to membership facilities such as golf courses, resort clubs, and sports clubs, proposing plans tailored to customer needs from contracts to follow-up.
Description
Membership rights (certificate) salespersons are specialists who sell membership rights for various membership facilities such as golf courses, resort clubs, and sports clubs to customers. They conduct hearings on customers' lifestyles and needs, propose optimal membership plans, explain contract terms and pricing plans, support enrollment procedures, and after sales, follow up on usage status and guide renewal procedures. Sales methods vary widely, including face-to-face sales, telephone approaches, event exhibitions, and online consultations. As they handle high-value products, building trust relationships is crucial. Many companies have incentive systems, requiring self-motivated action toward achieving goals and the ability to perform under pressure.
Future Outlook
Demand for luxury membership facilities remains stable, with expanding use of online consultations and digital marketing. As competition intensifies, customer experience-focused proposal skills and data utilization abilities will determine future market value.
Personality Traits
Bright and Positive / Flexible and Adaptable / Patient / Proactive / Sociable
Work Style
Business Trips / Field Sales / Flexitime / Incentive System / Office Work
Career Path
Sales Assistant → Membership Rights Sales Staff → Team Leader → Sales Manager → Branch Manager
Required Skills
CRM Tool Operation / Contract Knowledge / Customer Negotiation / Product Knowledge / Sales Skills (Proposal and Negotiation)
Recommended Skills
CRM System / English (for Overseas Resorts) / Financial Planning / Marketing Knowledge
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Communication Skills | High communication skills are essential for building trust with customers and conducting negotiations. |
| Initiative & Leadership | Proactivity is required to independently and actively develop new customers and make proposals. |
| Stress Tolerance | Due to stressful situations such as pressure to meet sales targets and handling complaints. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Numerical & Quantitative Analysis | Advanced mathematical or quantitative analysis is rarely needed. |
Aliases
- Golf Membership Rights Salesperson
- Resort Membership Rights Salesperson
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