Medical Secretary (Engaged in Medical Clerical Work)
いりょうひしょ
Industry & Occupation
Classification
Summary
Medical secretaries support doctors and patients in medical institutions, handling clerical tasks such as reception, medical record management, and medical fee claims.
Description
Medical secretaries collaborate with doctors and nurses in medical institutions to handle patient support, appointment management, reception and accounting tasks, medical record entry, and medical fee claims (recept creation). Accurate knowledge of medical terminology and insurance systems is required, with core tasks centered on clerical processing using electronic medical records and recept computers. Communication skills are also essential for coordination with patients and related departments, document creation, and phone responses, supporting the smooth provision of medical services.
Future Outlook
Due to the progress of population aging, demand for clerical staff in medical institutions is expected to remain stable. In the future, with advancements in ICT and digitalization, there will be an increasing demand for specialized IT skills and advanced medical knowledge.
Personality Traits
Attentive / Excellent communication skills / Patient / Polite and accurate
Work Style
Full-time / Part-time/Casual / Remote Medical Work / Shift
Career Path
Medical Secretary → Medical Clerical Leader → Medical Clerical Manager → Medical Fee Claims Manager → Hospital Administrative Director
Required Skills
Communication Skills (Phone and Counter Response) / Document Creation / Electronic Medical Records Operation / Insurance Claims Clerical Work / Medical Terminology Knowledge / Recept Computer Operation
Recommended Skills
Business Manners / Medical English / Secretary Certification / Service Manners Certification
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Important for preventing errors in recepts and medical records. |
| Communication Skills | Essential for smooth collaboration with patients, doctors, and other departments. |
| Learning Agility & Knowledge Acquisition | To adapt to changes in medical systems and regulations. |
| Planning & Organization | Necessary for managing medical schedules and appointments. |
| Stress Tolerance | To withstand pressure during busy times or emergency responses. |
| Collaboration & Teamwork | Essential for collaboration within the medical team. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Because routine clerical work is the main focus. |
Related Qualifications
- Medical Clerical Skills Certification Exam
- Medical Fee Claims Clerical Ability Certification Exam
- Medical Secretary Skills Certification
Aliases
- Medical Clerk
- Medical Office Secretary
Related Jobs
- Insurance Claims Clerk
- Medical Clerk
- Physician Administrative Assistant
- Ward Clerk