Medical office clerk (excluding dispensing pharmacies)
いりょうじむいん
Industry & Occupation
Classification
Summary
This occupation handles all general medical office work, from reception to medical fee claims, in hospitals and clinics.
Description
Medical office clerks (excluding dispensing pharmacies) are specialists who handle patient reception and guidance, insurance card verification, medical record entry, receipt (medical fee claim form) creation and review, and accounting at hospitals, clinics, and medical offices. They contribute to revenue management and improved patient services through accurate and prompt administrative processing. Operation of electronic medical record systems and medical accounting software is essential, along with knowledge of insurance systems, medical terminology, and hospitality manners. With experience, career paths open to chief clerk, manager, medical secretary, health information manager, and more.
Future Outlook
Due to the progress of population aging, demand for administrative staff in medical institutions is expected to remain stable. With the spread of electronic medical records and the digitization of reception and billing tasks, the value of personnel skilled in system operations will increase.
Personality Traits
Excellent communication skills / Meticulous / Strong sense of responsibility
Work Style
Clinic work / Hospital work / Medical office work / Part-time available / Shift work
Career Path
Medical office clerk → Chief medical office clerk → Medical office manager → Medical secretary → Health information manager
Required Skills
Basic administrative processing / Communication skills (patient interaction) / Electronic medical records operation / Insurance claims administration / Receipt creation
Recommended Skills
Hospitality manners / Medical secretary / Office software / Understanding of medical terminology
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Mistakes in medical fee claims affect the medical institution's revenue. |
| Communication Skills | Necessary for patient interaction and collaboration with other professions. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Mainly routine tasks, so creativity is not highly required. |
| Physical Stamina & Endurance | Mainly desk work while seated. |
Related Qualifications
- Certified medical billing specialist exam
- Medical office certification
- Medical secretary skills certification
Aliases
- Hospital clerk
- Medical clerk
- Medical office staff
Related Jobs
- Health information manager
- Medical secretary
- Nursing assistant
- Pharmacy clerk