Manga cafe clerk
まんがきっさてんいん
Industry & Occupation
Classification
Summary
Manga cafe clerks handle customer reception and membership registration, billing, management of manga and magazines, booth cleaning, drink provision, etc., at manga cafes and internet cafes, maintaining a comfortable usage environment.
Description
Manga cafe clerks are responsible for a wide range of tasks including customer reception, membership registration and billing (guidance on pack pricing and cash register operation), shelving and inventory management of manga and magazines, cleaning of private booths and shared spaces, drink bar restocking and management, basic PC and network equipment operation, and handling inquiries and troubles. Many stores operate 24 hours with shift work and night shifts. Maintaining customer service manners and cleaning quality is essential while providing a safe and comfortable space.
Future Outlook
With the spread of electronic comics and the introduction of self-checkout and unmanned reception systems, service quality such as cleaning and maintenance will become key differentiators. Enhancing added value through e-sports rooms and diverse food and drink menus is required.
Personality Traits
Attentive / Cheerful personality / Flexible and adaptable / Patient / Team player
Work Style
Full-time / Night shift / Part-time / Shift work / Weekend work
Career Path
Part-time/part-time → Full-time employee (store manager candidate) → Store manager → Area manager → Headquarters staff (management)
Required Skills
Cash register and money management / Cleaning / Comic and magazine shelving management / Drink bar management / PC operation (network setup)
Recommended Skills
Basic knowledge of food hygiene / Complaint handling / English (daily conversation) / Service hospitality certification
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Adaptability | To flexibly respond to changes in busyness and job content. |
| Attention to Detail & Accuracy | To prevent mistakes in cleaning and cash handling. |
| Communication Skills | To accurately understand customers' requests and respond appropriately. |
| Physical Stamina & Endurance | Due to long hours of standing work and cleaning tasks. |
| Problem Solving | Quick resolution is required for troubles and complaints. |
| Stress Tolerance | Need to endure stress during peak times and night shifts. |
| Collaboration & Teamwork | To operate smoothly through collaboration among staff. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Most tasks follow manuals, and creative thinking is not particularly required. |
Aliases
- Comic cafe clerk
- Internet cafe clerk
- Manga cafe staff
Related Jobs
- Cafe clerk
- Internet cafe clerk
- Leisure facility staff