Mail Dispatch Clerk
ゆうびんさしだてじむいん
Industry & Occupation
Classification
- Major : Clerical Occupations
- Middle : Transportation and Postal Clerical Occupations
- Minor : Postal Clerks
Summary
Mail dispatch clerks handle the reception, sorting, shipping preparation, and postage calculation of mail items, supporting the smooth operation of postal services as clerical staff.
Description
Mail dispatch clerks are clerical staff who handle the reception, sorting, and shipping preparation of mail at post offices or logistics centers. They classify mail according to destination region and mail type, accurately calculate postage, and create vouchers. They also contribute to improving the quality of postal services through customer inquiries, counter services, data entry, and management. In recent years, the use of automatic sorting machines and IT systems has advanced, requiring specialized skills such as PC operation and equipment maintenance.
Future Outlook
While the volume of letters handled is decreasing due to the spread of email, the volume of parcels is increasing with the expansion of online shopping. Business efficiency improvements and the introduction of automatic sorting technology are progressing, and demand is expected to grow for personnel with IT skills and specialized knowledge.
Personality Traits
Able to provide bright and courteous customer service / Good team player / Meticulous / Strong sense of responsibility
Work Style
Career Path
Junior Mail Dispatch Clerk → Postal Clerk Supervisor → Post Office Counter Leader → Post Office Manager Assistant → Post Office Manager
Required Skills
Communication skills (counter service) / Data entry / Mail sorting / Postage calculation
Recommended Skills
Basic English knowledge / Multitasking management / Time management skills
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Because it is necessary to prevent errors in mail sorting and postage calculation. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Because routine tasks are the main focus and creative thinking is not particularly required. |
Aliases
- Post office clerk
- Post office counter staff
- Postal clerk
Related Jobs
- Collection and delivery clerk
- Counter service staff
- Mail delivery worker
- Mail sorting worker