Madam (Bar)
マダム
Industry & Occupation
Classification
- Major : Service Occupations
- Middle : Customer Service and Food Service Occupations
- Minor : Restaurant Managers
Summary
A Madam (Bar) manages and operates small bars or taverns, providing customers with alcoholic beverages and light meals while creating the store atmosphere and managing staff.
Description
The Madam (Bar) primarily serves as the manager of bars or taverns that operate at night, overseeing overall store operations including drink and light meal service to customers, sales management, inventory procurement, and staff shift management. By creating the store's atmosphere and building relationships with regulars, increases repeat customers, attracts new patrons, and boosts sales. Multitasking skills and leadership are required for budget management, event planning, and troubleshooting. Acquires industry knowledge, enhances alcoholic beverage knowledge and preparation techniques, and tailors the store to the local area and target customers.
Future Outlook
Demand is expected to increase with tourism recovery and night leisure market expansion, but challenges include late-night work and labor shortages. Customer acquisition via SNS and digital marketing will determine future success.
Personality Traits
Adaptable / Attentive / Hospitable / Sociable / Strong sense of responsibility
Work Style
Franchise / Long hours / Nighttime / Shift work / Sole proprietorship possible / Standing work
Career Path
Bartender → Assistant manager / Assistant manager → Store manager (Madam) → Area manager → Business owner (Owner)
Required Skills
Drink preparation / Hospitality etiquette / Inventory management / Sales management / Staff management
Recommended Skills
Cocktail recipe development / English conversation (tourist対応) / SNS management / Wine and drink knowledge / Wine and whisky knowledge
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Communication Skills | Because the ability to accurately understand customer needs and respond appropriately is required. |
| Initiative & Leadership | Because proactive action is needed during store operations and troubleshooting. |
| Planning & Organization | Because management skills such as procurement planning and staffing are required. |
| Problem Solving | Because prompt responses to customer complaints and equipment issues are necessary. |
| Stress Tolerance | Because overcoming stressful environments like busy periods and complaints is necessary. |
Related Qualifications
- Fire safety manager
- Food hygiene manager
Aliases
- Bar madam
- Bar manager
- Bar proprietress
Related Jobs
- Bar manager
- Bartender
- Proprietress
- Restaurant manager