Lobby Attendant (Sauna Bath)
ろびーがかり（さうなふろ）
Industry & Occupation
Classification
- Major : Service Occupations
- Middle : Bathing Facility and Cleaning Service Occupations
- Minor : Bathing Facility Workers
Summary
Lobby attendants at sauna baths handle reception, guidance, management of lockers and amenities, shop operations, etc., providing comfortable services to users.
Description
Lobby attendants at sauna baths handle front desk operations at saunas, spas, public baths, etc., including customer reception, verification of admission tickets or membership cards, lending and collecting locker keys, lending towels and amenities, sales of food, drinks, and goods at the shop, facility guidance, and simple cleaning assistance. The main duties involve responding to user inquiries and requests to support safe and comfortable stays.
Future Outlook
With the rising popularity of public baths and saunas, the need for personnel in facility operations is expected to remain stable. Due to inbound demand and the expansion of the wellness market, there will be increasing demand for customer service skills and multilingual capabilities.
Personality Traits
Able to Respond Flexibly / Attentive / Cheerful Personality / Good Interpersonal Skills
Work Style
Full-time / Part-time / Shift Work / Weekends and Holidays Work
Career Path
Lobby Attendant → Front Desk Staff → Front Manager → Facility Manager
Required Skills
Basic Cleaning / Cash Handling / Customer Service / Customer Service Manners / Merchandise Display
Recommended Skills
English Conversation (Beginner) / Honorific Language / Hot Bath Facility Knowledge / POS Operation
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Adaptability | Required for sudden customer responses and facility trouble handling. |
| Attention to Detail & Accuracy | Important to prevent mistakes in managing locker keys and admission tickets. |
| Communication Skills | Necessary because they interact with many customers to provide comfortable service. |
| Stress Tolerance | Works in stressful environments like crowded times or handling complaints. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Less required as tasks are mainly based on manuals with little need for creative thinking. |
| Numerical & Quantitative Analysis | Mainly simple cash handling and management, no need for advanced numerical analysis. |
Aliases
- Front Desk Staff (Sauna)
- Lobby Staff
Related Jobs
- Bath Attendant
- Front Desk Staff
- Reception Staff