Loan Counter Clerk
かしつけまどぐちじむいん
Industry & Occupation
Classification
- Major : Clerical Occupations
- Middle : Sales and Marketing Clerical Occupations
- Minor : Other Sales and Marketing Clerical Occupations
Summary
Loan counter clerks at financial institutions handle clerical work from loan application acceptance to review and contract procedures.
Description
Loan counter clerks at banks and other financial institutions accept loan and financing applications from individuals and corporations, guide and receive necessary documents, input customer information, inquire credit information, explain interest rates and repayment conditions, adjust guarantors and collateral, and handle procedures from contract creation to loan execution. Accurate clerical processing, customer service, and compliance with laws are required.
Future Outlook
Amidst the progress in business efficiency and digitalization in financial institutions, loan clerical work is becoming automated. On the other hand, expertise continues to be required due to the sophistication of customer service and review operations.
Personality Traits
Work Style
Career Path
Loan Counter Clerk → Lending Clerk → Senior Loan Officer → Lending Officer Leader → Lending Department Manager
Required Skills
Basic PC Skills / Customer Management / Interest Rate Calculation / Loan Execution Software Operation
Recommended Skills
Credit Information Analysis / Customer Service Manners / Financial Regulations Knowledge
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Errors in contract or application details can lead to trouble. |
| Communication Skills | Ability to communicate smoothly with customers and explain appropriately is essential. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Since routine tasks are the main focus, new ideas are not particularly needed. |
| Physical Stamina & Endurance | Mainly desk work, so low physical load. |
Related Qualifications
- Banking Operations Certification
- Financial Planning Skills Certification
Aliases
- Loan Counter Clerk
- Loan Window Staff
Related Jobs
- Bank Teller
- Lending Officer
- Loan Advisor