Library Counter Reception Staff
としょかんかうんたーうけつけがかり
Industry & Occupation
Classification
Summary
A clerical job handling material lending and return procedures for users at the library counter, user registration, inquiry responses, and more.
Description
Library counter reception staff handle lending and return procedures for books and materials, user registration, usage guidance, and primary reference services for visitors at the counter located at the library entrance. They also provide guidance on material locations within the library, support for operating search terminals (OPAC), handover of reserved materials, lending extensions, return deadline notifications, explanations of usage rules, and simple material organization. They contribute to improving user satisfaction and ensuring smooth library service operations by collaborating with other library staff.
Future Outlook
Due to declining birthrates, aging population, and ICT advancements, skills in online services and digital material management will be required. Demand for specialized reference service personnel is increasing, while job openings remain flat due to fluctuations in visitor numbers.
Personality Traits
Kind / Likes interacting with people / Strong sense of responsibility
Work Style
Career Path
Junior Counter Staff → Senior Counter Staff → Librarian → Library Operations Manager
Required Skills
Basic PC Operation / Customer Service Manners / Lending and Return Operations / User Registration Operations
Recommended Skills
Data Analysis / English Literature Search / Nippon Decimal Classification (NDC) / Reference
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Mistakes in lending and return processing affect user services. |
| Communication Skills | High communication skills are required for user interactions. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Tasks are routine with few opportunities for idea generation. |
| Physical Stamina & Endurance | Involves prolonged standing and handling books, but minimal heavy labor. |
Related Qualifications
- Assistant Librarian
- Librarian
Aliases
- Library Counter Staff
- Library Reception Counter Staff
Related Jobs
- General Office Work
- Hospital Reception Staff
- Information Counter Staff