Guest Room Attendant (Hotel/Ryokan: Those engaged in cleaning work)
きゃくしつがかり
Industry & Occupation
Classification
Summary
This job provides a comfortable lodging environment in hotel or ryokan guest rooms through cleaning, bed making, replenishing amenities, and more.
Description
Hotel or ryokan guest room attendants clean used guest rooms, make beds, replace linens and towels, and replenish amenities. They efficiently perform a wide range of tasks within a set time, including vacuuming, wiping floors, cleaning bathrooms and toilets, collecting garbage, and dusting furniture to create a comfortable lodging environment. In addition to cleanliness and hygiene, they consider safety aspects and use cleaning tools and detergents appropriately. They may also handle customer requests, check for lost items, and prepare reports. The job requires physical stamina, high attention to detail, and accuracy to meet cleaning standards.
Future Outlook
With the recovery of inbound and domestic travel demand, job openings are expected to remain stable. Due to the introduction of automatic cleaning equipment and improvements in service quality at luxury hotels, there is a demand for both efficiency technologies and hospitality skills.
Personality Traits
Meticulous / Physically Fit / Polite and Courteous / Strong Sense of Responsibility / Team-Oriented
Work Style
Full-Time Employee / Part-Time/Alba / Shift Work / Tourist Area Work
Career Path
Guest Room Attendant (Junior) → Chief Housekeeper → Housekeeping Manager → Facility Management Position
Required Skills
Amenities Management / Bed Making / Cleaning Techniques / Hygiene Knowledge / Proper Use of Detergents and Cleaning Tools / Time Management
Recommended Skills
Communication Skills / Customer Service Manners / Foreign Languages (Conversational English) / Simple Repairs and Inspections
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Attention to detail is required to not miss small dirt or damage. |
| Physical Stamina & Endurance | Physical stamina is necessary for standing work and cleaning tasks over long periods. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | There are many tasks following set procedures, with few opportunities to demonstrate creativity. |
| Numerical & Quantitative Analysis | Only light calculations such as inventory management. |
Aliases
- Cleaning Staff
- Housekeeper
- Room Making Staff
Related Jobs
- Bed Making Staff
- Cleaner
- Housekeeping Manager