Guest room cleaning staff (hotels, ryokans)
きゃくしつせいそうがかり
Industry & Occupation
Classification
Summary
A job that cleans guest rooms in hotels and ryokans, performs bed making, replenishes amenities, manages hygiene, and prepares for the next guests.
Description
Guest room cleaning staff perform bed making, cleaning floors and furniture, disinfecting and cleaning bathrooms and toilets, and replenishing amenities (such as towels and shampoo) in guest rooms after guest arrival or check-out. They appropriately differentiate cleaning tools and detergents, check hygiene down to the finest details, and report any damage or deficiencies in supplies. The work is primarily shift-based, requiring the ability and physical stamina to efficiently complete multiple guest rooms within limited time.
Future Outlook
With the recovery of inbound tourists and domestic travel, demand is expected to remain stable. Amid labor shortages and work style reforms, coexistence with automation and robot cleaning, as well as multitasking, is anticipated to advance.
Personality Traits
Attentive to others / Meticulous / Patient / Physically fit / Strong sense of responsibility
Work Style
Full-time / Night shift / Part-time / Shift
Career Path
Guest room cleaning staff → Senior housekeeper → Housekeeping leader → Housekeeping manager → Facility management supervisor
Required Skills
Bed making / Cleaning tools and equipment operation / Hygiene management knowledge / Time management skills
Recommended Skills
Basic English conversation / Communication skills / Customer service manners / Inventory management
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | High attention to detail is necessary to maintain cleanliness down to the smallest details. |
| Physical Stamina & Endurance | Physical stamina is required for long hours of standing work and carrying heavy items. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Analytical & Logical Thinking | Advanced logical thinking is not particularly required. |
| Creativity & Ideation | Creativity is not particularly required as it follows standardized procedures. |
| Numerical & Quantitative Analysis | Only simple quantity checking is needed; no specialized numerical analysis is required. |
Aliases
- Housekeeper
- Room cleaner
Related Jobs
- Building and facility cleaners
- Guest room attendant
- Housekeeping manager