Cabin Attendant (Passenger Ship)
きゃくしつじょうむいん（りょかくせん）
Industry & Occupation
Classification
Summary
A job that provides hospitality services, safety management, and emergency response to passengers on passenger ships.
Description
Cabin attendants (passenger ships) provide guidance inside and outside cabins, meal and drink service, cabin cleaning, and amenity replenishment for passengers boarding the ship. They also handle safety briefings, life-saving equipment operation, and evacuation guidance in emergencies, performing safety management tasks. They demonstrate hospitality tailored to diverse passenger needs. Collaborating with crew and other departments, they support comfortable and safe voyages.
Future Outlook
Demand is increasing with the expansion of the cruise tourism market. With rising safety and hygiene awareness and the introduction of digital services, the value of personnel with hospitality and multilingual capabilities is expected to rise.
Personality Traits
Able to respond flexibly / Bright and sociable / Has hospitality
Work Style
Long-term voyage duty / Overseas port calls / Shift work
Career Path
Crew apprentice → Cruise cabin attendant → Senior cabin attendant → Cabin chief → Passenger service manager
Required Skills
Communication skills (foreign languages) / Emergency response procedures / Hospitality manners / Inspection and operation of life-saving and fire-fighting equipment
Recommended Skills
Bartending skills / Second foreign language / Tour planning and operation
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Adaptability | To flexibly cope with changes in weather, schedules, and environments per voyage. |
| Attention to Detail & Accuracy | Attention to detail is essential for safety management and maintaining service quality. |
| Communication Skills | Required to communicate smoothly with diverse passengers. |
| Physical Stamina & Endurance | Requires stamina to endure long hours of standing work and moving around the ship. |
| Problem Solving | Need to respond quickly and accurately to passenger requests and troubles. |
| Stress Tolerance | Due to tasks under high stress such as long hours and emergency responses. |
| Collaboration & Teamwork | Coordination is important as operations are carried out by the entire crew. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Analytical & Logical Thinking | Advanced analytical skills are not essential as tasks follow procedures. |
| Numerical & Quantitative Analysis | Specialized numerical skills are not particularly required. |
Related Qualifications
- STCW Basic Safety Training (International Maritime Organization)
Aliases
- Cabin Service Staff
- Cruise Cabin Attendant
- Shipboard Cabin Attendant
Related Jobs
- Cabin Attendant (Airline)
- Hotel Room Attendant
- Tour Conductor