Parcel handler
こづつみがかりいん
Industry & Occupation
Classification
- Major : Clerical Occupations
- Middle : Transportation and Postal Clerical Occupations
- Minor : Postal Clerks
Summary
A job that handles reception, sorting, invoice processing, etc., of parcel mail at post offices and prepares for shipment.
Description
Parcel handlers are specialists who handle parcel mail at post offices or logistics centers. They measure the weight and size of packages received from customers, calculate charges, input data into dedicated systems, and issue invoices. They affix the issued labels, sort by destination, and feed them into the dispatch line. They also handle customer service at counters and respond to inquiries, supporting smooth delivery operations.
Future Outlook
With the expansion of the e-commerce market, parcel handling volume is on an increasing trend. Due to the introduction of automation equipment and advances in labor-saving measures, there is demand for enhanced human operations and customer service skills.
Personality Traits
Accurate and courteous / Good team player / Physically fit / Strong sense of responsibility
Work Style
Full-time / Part-time / casual / Shift work / Store-based work
Career Path
Parcel handler → Post office counter staff → Post office worker → Post office manager → Logistics manager
Required Skills
Customer service / Dimension and weight measurement / Label affixing invoice processing / Mail sorting system operation
Recommended Skills
Complaint handling / Service manners certification
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Because errors in invoices or labels affect operations. |
| Communication Skills | Important for customer service and team collaboration. |
| Physical Stamina & Endurance | Due to sorting packages and prolonged standing work. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Work is mainly based on manuals, with little need for creativity. |
| Numerical & Quantitative Analysis | Charge calculation is mainly system input, no need for advanced mathematical analysis. |
Related Qualifications
- Forklift operation training
- Ordinary motor vehicle driver's license
Related Jobs
- Delivery worker
- Mail sorting worker
- Postal counter staff