National Pension Collector
こくみんねんきんしゅうきんにん
Industry & Occupation
Classification
- Major : Clerical Occupations
- Middle : Field Clerical Occupations
- Minor : Bill Collectors
Summary
Performs collection and receipt of national pension insurance premiums through home visits, handling customer service and record management as a field clerical job.
Description
The National Pension Collector is commissioned by municipalities to handle the collection and receipt of national pension insurance premiums. They regularly visit the homes of contributors in their assigned area to collect and verify cash payments, and record and manage payment statuses. They also contact and follow up with delinquent payers, provide guidance on payment methods, and distribute materials as part of resident support. The work is primarily field-based, efficiently visiting locations using a vehicle.
Future Outlook
With the spread of direct debit payments and digitalization, visiting collection work is shrinking, but there remains a certain level of demand for elderly support and follow-up with delinquent payers. In the future, ICT utilization and business efficiency improvements will be required.
Personality Traits
Honest / Patient / Personable / Strong Sense of Responsibility
Work Style
Contracted Staff / Field Work / Municipal Commission / Vehicle Use / Visiting Duties
Career Path
National Pension Collector (Contracted) → Chief Collector → Collection Manager → Municipal Employee (Regular)
Required Skills
Basic PC Operation / Cash Management / Communication Skills / Schedule Management
Recommended Skills
Complaint Handling / Customer Service Manners / Local Information Awareness / PC and Tablet Operation
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Because errors in cash management or records are not tolerated. |
| Communication Skills | Because it is necessary to explain payment methods clearly to elderly people and contributors. |
| Planning & Organization | Because it is necessary to efficiently plan visiting routes and schedules. |
| Stress Tolerance | Because there may be refusals during visits or complaints to handle. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Because the work is routine and does not require much creative thinking. |
Related Qualifications
- Ordinary Motor Vehicle Driver's License
Aliases
- Pension Collector
Related Jobs
- Municipal Employee
- National Health Insurance Fee Collector
- Tax Officer