Health Land Receptionist
けんこうらんどうけつけがかり
Industry & Occupation
Classification
- Major : Service Occupations
- Middle : Bathing Facility and Cleaning Service Occupations
- Minor : Bathing Facility Workers
Summary
A job that handles front desk duties such as reception of visitors, charge settlement, and facility guidance at health land and other hot spring facilities.
Description
Health land receptionists welcome visitors with a smile and handle check-in procedures, as well as locker key handovers, usage fee settlements, guidance on in-house facilities, and phone responses. They respond to users' requests and complaints, constantly monitor the facility's operational status to provide comfortable services, and collaborate with cleaning staff and other departments. During peak periods, they manage crowds and guide waiting times, and also handle lost and found management and safety checks.
Future Outlook
With the aging population and growing health consciousness, demand for hot spring facilities will remain stable, but some front desk operations may become automated due to the introduction of self-check-in machines.
Personality Traits
Able to Respond Flexibly / Attentive / Cheerful Personality / Polite and Courteous
Work Style
Full-time / Part-time / Part-time Job / Shift
Career Path
Receptionist (Junior) → Chief (Section Chief) → Front Supervisor → Manager → Facility Manager
Required Skills
Basic PC Operation / Cash Settlement Operations / POS Operation (Reception System) / Phone Handling
Recommended Skills
Communication Skills (English) / Complaint Handling / First Aid / Service Manners
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Because mistakes in cash or key management are not allowed |
| Communication Skills | High communication skills are required for customer interaction |
| Physical Stamina & Endurance | Because it is mainly standing work and requires physical stamina |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Analytical & Logical Thinking | Because there is little complex analysis |
| Creativity & Ideation | Because responses mostly follow manuals |
Related Qualifications
- Business Manners Certification
- Service Hospitality Practical Certification
Aliases
- Front Desk Staff
- Hot Spring Facility Reception Staff
- Spa Receptionist
Related Jobs
- Hotel Front Desk Staff
- Ryokan Front Desk Staff
- Spa Receptionist